Yes! We love creating custom designs. While we can work with many requests, it's best to browse our current products first to see our style and capabilities. Note that some designs may be limited by material and size restrictions.

Due to the custom and personalized nature of our products, we do not accept returns. Each item is handcrafted specifically for you. We encourage you to carefully review product details and reach out with any questions before placing your order. We take great pride in our craftsmanship and will work with you before creation to ensure your complete satisfaction.

A "freshie" is a small, decorative item that is infused with fragrance, typically used to freshen the air in a car, room, or other small space

Our freshies typically maintain their scent for 4-8 weeks, depending on conditions. The scent strength is affected by temperature - warmer days activate the scent more, while cooler temperatures help it last longer. Placing the freshie back into the original packaging has the potential to revive the scent for another week. During our creative process, more essential oils are used to make the scent last longer than others.

For best results and to maintain the design quality, we recommend hand washing all customized tumblers or cutting boards with mild soap and warm water. This helps preserve the vibrant colors and extends the life of the product.

You can book a shopping appointment through our website using the "Get in Touch" button at the top right of the page. This allows us to give you personal attention and ensure your custom items are exactly what you want.

While we own and carefully select the materials used to create our products, we do not own the artwork designs themselves. We focus on quality craftsmanship in bringing these designs to life on our products.

Each product has specific care instructions to ensure longevity. Visit our Care Guide page for detailed instructions for each type of product. Generally, we recommend gentle cleaning and avoiding extreme temperatures.